Consider yourself informed!! I am letting you know that you are responsible for the transmission of your attitudes, actions, and energy. Therefore, you must take full accountability for your role in causing harm to others' mental, physical, and emotional well-being. It is unacceptable to have an awareness of harm caused, an understanding of your hand in the matter, and still fail to remedy it. If your conscience is second-guessing or you can't fathom why someone is responding to you as they do, you may benefit from critically analyzing what you contributed to the results yielded.
Speaking personally, I can be unbearably defensive and impossible to communicate with when I believe someone has done wrong by me and will not see my side of things. Regardless of who initiated the wrongdoing, I must be accountable for my defensiveness and hostility. I must acknowledge and apologize for prolonging resolution in each circumstance. Only after this exchange is it possible to move forward with a clear understanding of the error(s) causing a divide. It is with that understanding that conflict may be evaded.